Please disregard this if you have already done the following:
Your rewards are not lost, but you need to update and reload our app for them to re appear.
Updating will happen on its own, your app is smart enough to do this when you open it. You will notice our logo with a percentage bar that will tell you when its done.
After this update is complete, you will need to close the app down and then kill or end the proccess for your rewards to be re-instated.
To do this close our app by clicking on the home button. Then, simply double click your home button again and our apps icon will appear on the bottom. Hold your finger down until a red minus button appears. Click on this to stop the proccess and it will disappaer.
click your home button again to go back to your desk top and then tap on our apps icon as usual to re-open it.
Your Rewards will be re installed in a matter of days.
Thanks for your help!